Privacy Policy

The controller of your personal data is:

Olga Smelanska, Sole Proprietorship (Individual Business Activity). Registered Office: Motorowa 1/1, 04-035 Warsaw, Poland. Tax Identification Number (NIP): 7010687870.

E-mail: contact@artera-jewellery.com · Phone: +48 572 200 422.

The Data Controller makes every effort to ensure that personal data is processed securely and in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and all applicable data protection laws.

When using the online store, the Data Controller may process the following personal data: full name; shipping address; billing address; e-mail address; telephone number; order details; bank account number (where necessary for refunds); IP address and information regarding the use of the website.

Providing personal data is voluntary; however, providing the data necessary to process and fulfill an order is required for the conclusion and performance of the sales contract.

Your personal data is processed for the following purposes:

Processing orders and performing the sales contract, pursuant to Article 6(1)(b) GDPR; issuing invoices and fulfilling accounting and tax obligations, pursuant to Article 6(1)(c) GDPR; handling complaints, returns, and warranty claims, pursuant to Article 6(1)(b) and (c) GDPR; contacting customers regarding their orders, pursuant to Article 6(1)(b) GDPR.

Establishing, exercising, or defending legal claims, based on the legitimate interests of the Data Controller pursuant to Article 6(1)(f) GDPR.

Sending marketing communications or newsletters, where the customer has provided consent, pursuant to Article 6(1)(a) GDPR.

Website analytics, statistics, and ensuring the proper functioning and security of the online store, based on the legitimate interests of the Data Controller pursuant to Article 6(1)(f) GDPR.

Your personal data may be shared only to the extent necessary with trusted third parties assisting in the operation of the online store, including: courier and postal service providers; electronic payment service providers; accounting service providers; hosting providers and IT service providers; legal advisors, where necessary.

All recipients process personal data only on behalf of the Data Controller and under appropriate contractual safeguards or legal obligations.

Personal data will be retained: for the period necessary to perform the sales contract and provide customer service; for the period required under applicable tax and accounting legislation (generally five years from the end of the relevant tax year); until the expiration of limitation periods for potential legal claims; where processing is based on consent, until such consent is withdrawn.

Under the GDPR, you have the right to: access your personal data; rectify inaccurate or incomplete data; request the deletion of your personal data ("right to be forgotten"), where legally applicable; restrict the processing of your personal data; receive your personal data in a portable format; object to processing based on the legitimate interests of the Data Controller; withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before the withdrawal; lodge a complaint with the competent data protection supervisory authority.

To exercise any of these rights, please contact the Data Controller using the contact details provided above.

The online store uses cookies to: ensure the proper functioning of the website; remember user preferences; generate anonymous website usage statistics; improve the quality and performance of the services provided.

You may change your browser settings at any time to block or delete cookies. Please note that disabling cookies may affect certain functionalities of the website.

The Data Controller applies appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Olga Smelanska, Motorowa 1/1, 04-035 Warsaw, Poland. E-mail: contact@artera-jewellery.com · Phone: +48 572 200 422.

The Data Controller reserves the right to amend this Privacy Policy in the event of changes in applicable law, the operation of the online store, or the methods of processing personal data. The current version of the Privacy Policy will always be available on the online store's website.